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Last Updated: November 11th 2025

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Welcome to Cookies & Cribs (“we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your use of our website www.cookiesnadcribs.com (the “Site”) and the sleep consulting and related services we provide (collectively, the “Services”).

By accessing or using our Site or Services, you agree to be bound by these Terms and our [Privacy Policy]. If you do not agree, please discontinue use of our Site and Services.

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1. About Cookies & Cribs

Cookies & Cribs provides sleep education and consulting services to parents and caregivers. Our goal is to offer guidance, strategies, and support to help families achieve healthier sleep routines.

Our Services are for informational and educational purposes only and are not a substitute for medical advice, diagnosis, or treatment. You should always consult a qualified healthcare provider regarding any medical or health concerns related to your child.

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2. Eligibility

By using our Site or Services, you confirm that you are:

• At least 18 years of age, and

• Legally able to enter into a binding contract under the laws of Ontario, Canada.

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3. Booking and Payments

All consultations, packages, and programs must be booked through our Site or directly with Cookies & Cribs.
Payment is required in full at the time of booking unless otherwise specified in writing.

Refunds and Cancellations

Because our Services involve personalized preparation and dedicated consultant time, all sales are final unless otherwise stated.
If you need to reschedule a consultation, we ask that you provide at least 24 hours’ notice. Missed appointments or late cancellations may result in forfeiture of your session.

Please review our [Refund and Rescheduling Policy] for full details.

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4. Disclaimer

Cookies & Cribs and its consultants are not medical professionals. The information and guidance we provide are based on education, training, and experience in child sleep consulting—but we do not diagnose or treat medical or sleep disorders.

By using our Services, you acknowledge and agree that:

• Our advice and materials are intended for educational purposes only.

• You are solely responsible for your child’s health, safety, and well-being.

• You should consult your doctor, paediatrician, or other licensed healthcare professional for any medical or developmental concerns.

Cookies & Cribs makes no guarantees regarding specific results or outcomes from the use of our Services.

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5. Intellectual Property

All materials, resources, text, images, videos, and other content available on our Site or provided during consultations are the exclusive property of Cookies & Cribs.

You may not copy, reproduce, distribute, or share any content without our express written permission. Our intellectual property is protected by Canadian copyright and trademark laws.

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6. Limitation of Liability

To the maximum extent permitted by law, Cookies & Cribs, its consultants, employees, and affiliates shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from:

• The use of, or inability to use, our Site or Services;

• Reliance on any information provided by Cookies & Cribs; or

• Any events or actions taken as a result of using our Services.

Your use of our Services is at your own discretion and risk.

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7. Privacy and Confidentiality

We respect your privacy and handle your personal information in accordance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable privacy laws.

Please review our [Privacy Policy] to learn more about how we collect, store, and protect your information.

All personal information shared during consultations is kept strictly confidential, except where disclosure is required by law.

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8. Third-Party Links

Our Site may contain links to third-party websites. Cookies & Cribs is not responsible for the content, privacy practices, or policies of these external sites.
Links are provided for convenience only and do not imply endorsement or approval.

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We reserve the right to update or modify these Terms at any time. Changes will take effect immediately upon posting on this page, and the “Last Updated” date will be revised accordingly.
Continued use of our Site or Services after such changes constitutes your acceptance of the updated Terms.

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10. Governing Law

These Terms and any disputes arising from them are governed by the laws of the Province of Ontario and the applicable laws of Canada, without regard to conflict of law principles.

Any disputes shall be resolved in the courts of Ontario, Canada.

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11. Contact Us

If you have any questions about these Terms, please contact us:

Cookies & Cribs
Email: alanaoziel@cookiesandcribs.com
Website: www.cookiesandcribs.com
Location: Ontario, Canada